About Pipe Masters

The Pipe Masters team provide professional plumbing, gas fitting, drainage and heating services in Tauranga, Mount Maunganui and across the Bay of Plenty. We have core values of providing exceptional support and communication for our residential and commercial customers, and maintaining the very highest standards in safety. Our friendly, highly knowledgeable team are passionate about their work and are here to help you at every stage of your project. We look forward to hearing from you and helping you today.

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Pipe Masters Founder Paul Knight

Paul Knight managed two large plumbing companies before he launched Pipe Masters in 2015. He started on his own, but has since grown Pipe Masters into a team of highly skilled plumbers, drainlayers, gas fitting and heating professionals. With a vision of providing a user-friendly, one-stop shop service, Paul guides Pipe Masters so that today is always better than yesterday for his customers, his colleagues and his business.

The Pipe Masters Way

Having experience is one thing, but you also need a team of smart colleagues using the latest technology to ensure a premium service is delivered.

Our Team

We’re a team from our suppliers to our professionals on the ground, providing exceptional service to our customers.

Our Processes

From utilising the latest cloud based management and accounting software, to being on the phone for the personal touch, we ensure efficiency at every stage of a project.

Our Vision & Mission

The Pipe Masters’ vision is to be New Zealand’s most user friendly and progressive trade based company, providing a one-stop shop for all plumbing, drainage, gas fitting and heating needs.

We embrace innovation and technology to positively impact our customers and colleagues, ensuring the highest standards of service are always met.

Our Location

Pipe Masters are based in Mount Maunganui with our services stretching across the greater Western Bay of Plenty, from Waihi to Te Puke and in between.

Purpose

Our purpose is to positively impact people.

Vision

To be New Zealand’s most user friendly and progressive trade based company.

Values

We care about the details. The little things are vital and can have a major impact on making the big things happen.

We Do

We walk the talk, live our values and create positive solutions for the company, customer and the community.

We Own It

We accept responsibility for our actions, take ownership of our mistakes and we are accountable for our results.

We Do It Together

Collaboration is key. We think smarter, work harder and we make things happen together.

Testimonials

“Fast, excellent and friendly service when we needed to get a new hot water cylinder installed in our house. They went out of their way to help us fix a problem with our gas set up. Highly recommend if you need any plumbing or gas work done. Pleasure to work with!”

- Natalie Leigh, Mt Maunganui

“I’ve had the pleasure of working alongside Pipe Masters. Great workmanship, efficient and good chat. Highly recommended.”

- Matt Spiers, Mount Maunganui

“We switched our plumbing contractor to Pipe Masters one year ago. Paul and his team impressed us with their professional approach and backed that up with excellent service. The measure of a good contractor is that when things don’t always go to plan, most of the time it is other parties that create challenges, ie local council or incorrect plans. I can say that Pipe Masters step up with the correct attitude and a problem solving result. Pipe Masters have also provided excellent results with alternative hot water and underfloor heating solutions which our clients love. We highly recommend Pipe Masters as our preferred plumbing, drainage and heating contractor.”

- Tony O’Brien, local owner, Sentinel Homes.

“We’ve worked with Pipe Masters for around three years on a variety of challenging projects. In this time, we’ve found their knowledge of products and solutions to site challenges to be at the highest level and nothing has been a hassle.”

- Toby Robertson, Managing Director – Altbuild Ltd